Frequently Asked Questions

At Ohana Medical, we understand that navigating healthcare can be challenging. Here, we address some of the most common questions about our direct primary care model, services, and pricing to help you make informed decisions about your health.

  • What is Direct Primary Care?

    Direct Primary Care (DPC) is a healthcare model that allows patients to pay a monthly fee directly to their provider for a range of services. This model eliminates the need for insurance billing, providing more transparent and predictable healthcare costs.

  • What services do you offer?

    We offer a variety of services including preventive care, sick visits, chronic disease management, and wellness checks. Our goal is to provide comprehensive care tailored to your individual needs.

  • How does your pricing structure work?

    Our pricing is straightforward. Patients pay a monthly membership fee that covers most primary care services. This model allows you to budget for your healthcare without unexpected costs.

  • Do I need insurance?

    While insurance is not required for our services, we recommend maintaining a high-deductible plan for emergencies or specialized care outside of primary services. Our model is designed to complement your existing insurance.

  • How do I sign up?

    Signing up is easy! You can fill out our online registration form or contact our office directly to get started. We’re here to guide you through the process.

Membership Pricing FAQs

Understand our straightforward pricing model designed to give you predictable healthcare costs without insurance hassles.

  • What is the monthly membership fee?

    Our membership fee is a flat monthly rate that covers unlimited primary care visits and preventive services.

  • Do you accept insurance?

    Ohana Medical operates outside insurance, so membership fees are separate from any insurance coverage you may have.

  • Which services are included in the membership?

    Membership includes preventive care, physicals, sick visits, management of chronic condition(s), med management, care coordination with specialists/healthcare providers, and various in-office tests and minor procedures at no extra cost. 

    As a member of Ohana DPC, you will also have access to discounted generic prescription medications, lab tests, and imaging studies.

  • How do I pay for my membership?

    Payments are made monthly via credit card or bank transfer, with no hidden fees or copays.

  • Can I use my HSA or FSA to pay for my monthly DPC membership?

    You cannot use fund from an HSA or FSA to pay for your DPC membership but you can use your HSA or FSA to pay for charges associated with lab tests, imaging studies,medications, and vaccinations. 

  • Can I cancel my membership anytime?

    Yes, you can cancel your membership at any time with no penalties. To cancel, we ask  for written request be emailed to support@ohanadpc.com a minimum of 30 days prior to your next billing cycle.

What Our Patients Say

Real Stories, Real Care

Join Ohana Medical Today

At Ohana Medical, we prioritize your health and well-being by offering personalized care tailored to your needs. By signing up for our services, you gain access to a transparent pricing model, direct communication with your healthcare provider, and a range of services designed to keep you healthy. Schedule a consultation today and experience the difference of direct primary care that puts you first.

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